My name is Rafael Takato Olwig, and I’m a recent graduate of the University of Missouri in Columbia, where I earned my bachelor’s degree in Health Sciences. Like many new graduates, I didn’t have a clear path as I crossed the stage, just a strong drive to keep moving forward.

After a long and challenging job search, I secured my first professional role with an anesthesia equipment distributor and took full responsibility for my own sales territory within just four months with the company. As I dove into the world of medical sales, I quickly realized that success goes beyond product knowledge. Exceptional sales skills and genuine customer service shape not only your career but also your everyday interactions.

I started this blog to share the lessons I’ve learned, honest stories, and practical advice for recent graduates and young professionals navigating the same uncertain post-graduation journey. I will help you turn confusion into a clear next step by breaking down real sales, situations, customer conversations, and relationship-building skills you can use immediately in any customer-focused role.

Whether you’re stepping into medical sales or any customer-focused industry, building strong, caring relationships will set you apart both at work and in life. If you’re exploring your path or eager to learn how to succeed as a new sales professional, you’re in the right place. I’m here to help you develop the sales and service skills that create real opportunities. We’re just getting started…